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How We Use Your Information

How we keep your records confidential Everyone working for Taurus Healthcare has a legal duty to keep information about you confidential

We have a duty to
• Maintain full and accurate records of the care we provide to you
• Keep records about you confidential and secure
• Provide information in a format that is accessible to you (e.g. large type if you are partially sighted)

We will not share information that identifies you for any reason unless:
• You ask us to do so
• We ask and you give us specific permission
• We have to do this by law
• We have special permission for health or research purposes, or
• We have special permission because the interests of the public are thought to be of greater importance than your confidentiality—for example, if you had aserious medical condition that may put others you had come into contact with at risk

Who are our partner organisations?
We may share information with the following main
partner organisations:
• NHS Trusts (Hospital’s)
• Special Health Authorities
• Ambulance Service

We may also share your information, with your consent and subject to strict sharing protocols on how it will be used, with:

• Social Services
• Education Services
• Local Authorities
• Voluntary Sector Providers
• Private Sector

Anyone who receives information from us also has a legal duty to:
KEEP IT CONFIDENTIAL!

How We Use Your Health Records Leaflet Posters 2017

 

How do I access my health records?

Under the Data Protection Act 1998, you have a legal right to access your health records.

If you want to see your health records, you should contact Taurus Healthcare Ltd, in the first instance to arrange a date and time to come in and read them.

You do not have to give a reason for wanting to see your records.

Please contact us for a Subject Access Request Form (SAR).

Hospital Records

As well as having a copy of your health records, Taurus Healthcare Ltd will also have a summary of any hospital tests, or treatment, that you have had.

Any hospitals where you have had treatment, or tests, will also hold records.

To see your hospital health records, you will have to contact the Hospital Trust where you were seen / received treatment.

Charges

Under the Data Protection Act 1998 (Fees and Miscellaneous Provisions) Regulations 2001 the maximum fee that can be charged for providing copies of health records is £10 for computer records and £50 for copies of manual records or a mixture of manual and computer records.

Charges are for copying and posting the records only and should not result in a profit for the record holder.

Some types of records, such as x-rays, may be expensive to copy. 

Power of Attorney

Your health records are confidential, and members of your family are not allowed to see them,

unless you give them written permission, or they have ‘Power of Attorney’.

A lasting ‘Power of Attorney’ is a legal document that allows you to appoint someone to make decisions for you, should you become incapable of making decisions yourself. 

The person you appoint is known as your Attorney.

An Attorney can make decisions about your finances, property, and welfare.

It is very important that you trust the person you appoint as Attorney, so that they do not abuse their responsibility.

A legal ‘Power of Attorney’ must be registered with the Office of the Public Guardian before it can be used.

 

Taurus Healthcare Ltd is dedicated to protecting your information

 

In order to provide you with the best possible healthcare, we need to maintain proper records of your health and make sure that this is available to your medical team, wherever and whenever possible. 

All of our staff are trained in their responsibilities to protect your data and are under legal obligations not to disclose this information to unauthorised bodies or people.

Your medical records are vital

We use your records to help us to give you proper healthcare and advice. We also need records to manage and plan the NHS itself in order to provide proper accounting for the public money we spend and to have the right resources in the right place.

We also use medical records in research to help find cures and treatments for illnesses. This helps us and other research bodies better understand diseases and determine which treatments work best under certain circumstances.

When we use this information we make sure that, wherever possible, we do not use personal details such as your name and address, in order to protect your confidentiality.

When releasing information to researchers, we give them only the minimum data necessary, and all their research is carefully vetted

 

If you have any queries around Data Protection please contact:

 

Data Controller, Taurus Healthcare Ltd